Security & Compliance

Bank-Grade Security You Can Trust

Your money and data deserve the highest level of protection. DimePay is built from the ground up with security at every layer.

PCI DSS Level 1

Certified to the highest level of Payment Card Industry Data Security Standards, ensuring every transaction meets rigorous global security requirements.

End-to-End Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your sensitive information is never exposed at any point in the payment flow.

Real-Time Fraud Monitoring

AI-powered fraud detection analyses every transaction in real-time, flagging suspicious activity and blocking threats before they cause harm.

Multi-Factor Authentication

Protect your account with biometric login, SMS codes, authenticator apps, and hardware key support for maximum security.

Tokenization

Card numbers are replaced with secure tokens so sensitive data is never stored on our servers or your systems.

Chargeback Protection

Built-in dispute management tools help you respond to chargebacks quickly with evidence collection and automated workflows.

3D Secure 2.0

Enhanced cardholder verification through 3DS2 provides an extra layer of authentication for online payments while minimizing friction.

Secure Infrastructure

Our platform runs on SOC 2 Type II certified infrastructure with redundant systems, automated backups, and 99.99% uptime SLA.

Compliance & Certifications

DimePay adheres to the strictest industry standards and regulatory requirements across the Caribbean and internationally.

PCI DSS Level 1
SOC 2 Type II
ISO 27001
GDPR Ready

How We Handle Your Data

At DimePay, we follow the principle of data minimization - we only collect what's necessary to provide our services. All personal and financial data is encrypted, access-controlled, and regularly audited.

Our infrastructure is hosted in geographically distributed, SOC 2-certified data centres with automated failover and continuous monitoring. We conduct regular penetration testing and security audits through independent third parties.

For full details on how we collect, use, and protect your data, please review our Privacy Policy.

Questions About Security?

Our security team is available to answer any questions about our practices, compliance, or data handling.

Contact Security Team